A lot of dietitians and nutritionists split the week. Some days are all telehealth, and one or two days are in a rented office, often a single room in a medical building or a shared wellness suite. On the in-person days nobody is out front, because there usually isn't a front.
Clients arriving for a nutrition counseling visit find a building lobby, a directory, and a closed door. They aren't sure whether to knock, text you, or wait, and if you're on a video call with another client, a knock is heard on both ends. TapIn is a dietitian check-in kiosk that gives them one clear thing to do.
Put an iPad on a stand outside your office or in the shared waiting area. The client taps your name, and you get a silent push notification on your phone or Apple Watch. You finish the conversation you're in, and the screen confirms to them that you know they're here.
What gets in the way in a nutrition practice
Telehealth and in-person visits back to back
On mixed days, you may be on a video call when your in-person client arrives. A knock comes through your microphone, and checking a text mid-call looks like you've stopped listening.
Shared buildings with no reception
Dietitians often rent a room in a medical building, a gym, or a wellness suite. The building's front desk, if there is one, doesn't work for you, so clients ask strangers where to go or wait at the wrong door.
Conversations about food and weight need privacy
Nutrition sessions can cover diabetes, eating disorders, weight, and other things people don't want to discuss at a counter. Saying who you're here to see in a shared hallway is a poor start.
How TapIn helps
A clear way to say they've arrived
The client taps your name or photo on the iPad, and the screen confirms it. No knocking, no texting, and nothing said out loud in a shared hallway.
A silent alert that doesn't interrupt your call
The notification comes to your phone or Apple Watch without a sound, so the telehealth client on your screen never hears it. You see that your next person is in and finish on time.
Only on the days you need it
The kiosk app runs on any iPad, so you can set it out on in-person days and put it away when you're remote. Your seat and settings stay the same either way.
Works alongside Healthie or Practice Better
TapIn doesn't connect to Healthie, Practice Better, or any other platform you use for booking, charting, and telehealth. It handles the arrival and the alert, and stores only a name or initials, or nothing at all, for 24 hours.
A check-in, step by step
- 1
A dietitian has telehealth calls all morning and in-person clients from 1:00 in a rented office.
- 2
Her 1:00 client arrives while she's finishing a 12:30 video session.
- 3
He taps her name on the iPad outside the office and sits down in the hallway chair.
- 4
She feels a silent buzz on her Apple Watch, closes out the call on time, and opens the door.
- 5
The check-in is deleted automatically within 24 hours.
Want the full setup, including locking the iPad into kiosk mode? Read the iPad check-in kiosk setup guide.
From practices using TapIn
“TapIn gives our clients a simple, professional way to check in while notifying each provider directly. It has been an excellent solution for our shared therapy practice, and the developer has been remarkably responsive to our feedback.”
Village Therapy Collective “The customer service has been excellent, particularly during the initial set-up… We also really appreciate how user-friendly the app is for both patients and therapists.”
Hughes Healthcare “I got a doorbell, but that became very tedious. Other clients from other businesses were ringing my doorbell. It got really annoying. Now, I get instantly notified on my phone. Simple as that!”
LeapStar Pediatric Therapy
Simple per-seat pricing
$5.99/month for the first therapist and $3.99/month for each additional, billed monthly. Unlimited iPads and locations, admin users free. Every plan starts with a 14-day free trial and no credit card. See pricing.
Dietitian and Nutrition check-in questions
I'm a solo dietitian and mostly virtual. Is it worth it?
One seat is $5.99 a month and the kiosk app is free, so it costs little to keep running for one or two in-person days a week. Any iPad works, and you can cancel anytime.
Does TapIn work with Healthie or Practice Better?
It runs alongside them with no integration. Scheduling, telehealth, intake forms, and notes stay where they are. TapIn only tells you someone has arrived.
Will a telehealth client hear the check-in?
No. Nothing rings in the office, and the alert on your phone or Apple Watch is a silent push notification.
We're a group of dietitians sharing a suite. Can one iPad serve all of us?
Yes. Each dietitian who receives check-ins is a seat and gets only their own alerts. The first seat is $5.99 a month and each additional one is $3.99, so a 3-person practice pays $13.97 a month.
What does TapIn store about clients?
Only the name or initials typed at check-in, or nothing if you turn name collection off. No food logs, intake forms, or health information. Check-ins are deleted after 24 hours.
Also built for
- Mental Health & Counseling patient check-inClients tap your name on an iPad and sit down. You get a silent notification and open your door at the top of the hour, and nobody in the waiting room overhears a thing.
- Group Therapy patient check-inFive clinicians or twenty-five, one waiting room or three. Each client taps their own therapist on the iPad, and only that therapist gets a silent alert.
Keep reading
- iPad patient check-in kioskA patient check-in app for iPad: patients tap their therapist, who gets a silent alert on their phone or Apple Watch. 14-day free trial, no credit card.
- How to set up an iPad check-in kioskTurn a spare iPad into a patient check-in kiosk in about 10 minutes: pair it by QR code or pairing code, lock it with Guided Access, and test the alert.
- Running a practice without a front deskHow therapy practices without a receptionist handle arrivals: timed pickup, doorbells, texts, wall lights, sign-in sheets, and iPad check-in compared.
- How therapists know a client has arrivedDoorbells, texts, cameras, wall lights, sign-in sheets or an iPad check-in: seven ways therapists without a receptionist know a client has arrived.
- When to use a notification groupHow TapIn notification groups work: one kiosk button for walk-ins, new patients, and "next available" visits that alerts the whole team, and lets one person take the patient. When to use a group and when to keep individual buttons.
Make your in-person days easier to run
Start a 14-day free trial with no credit card. Pair any iPad, set it outside your office, and let clients check themselves in.